If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Sulphur list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Sulphur
28 repair companies serve Sulphur from within 60 miles. The rest are spread across Lake Charles (7), Beaumont (7), and Orange (2). Distances run up to about 59 miles. No company within 90 miles of Sulphur mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Westlake Refrigeration & Appliance Services, about 6.7 miles away. Rated companies nearby average 4.2 stars across 25 businesses. Because the nearest shops are farther out, ask each company whether Sulphur is inside its regular service area.
Companies are shown by relevance and distance from Sulphur. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 8 |
|---|---|
| Three nearest companies, miles away | 6.7, 6.7, 6.7 |
| Name refrigeration work in their listing | 10 |
| Listing Saturday hours | 21 |
| Companies within 60 miles | 28 |
| Listed as refrigerator repair | 9 |
At the top of the Sulphur list: Sears Appliance Repair (8.8 miles away, based in Lake Charles, 4.4 stars from 61 reviews, lists Saturday hours); Sears Appliance Repair (7.9 miles away, based in Lake Charles, 4.6 stars from 113 reviews, lists Saturday hours); Westlake Refrigeration & Appliance Services (6.7 miles away, based in Westlake, 4.2 stars from 5 reviews); Sears Appliance Repair (42.5 miles away, based in Port Arthur, 4.7 stars from 167 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
- Ice maker or ice compartment frozen over
How an Ice Maker Service Call Usually Goes in Sulphur
Compare with technicians who work on every brand: ice maker repair in Sulphur and freezer repair in Sulphur.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- When the water filter was last changed
- Any light, code or message on the display
Around Sulphur
Most ice maker calls in Sulphur come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Hiring a Repair Company in Sulphur
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Sulphur, LA
Why is there so much frost in my freezer?
Which Sulphur technicians work on Samsung?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in Sulphur, LA
Samsung Ice Maker & Freezer Repair Near Sulphur
Write down any code or light your Samsung display shows and when it appears. It helps a Sulphur technician bring the right parts.