If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Monroe, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Monroe
Within 60 miles of Monroe there are 14 appliance repair companies in our data. 2 list an address in Monroe, and other nearby bases include Bastrop (4), West Monroe (3), and Ruston (2). Of those, 1 mentions Samsung by name. G E Appliance Services is the nearest, roughly 1.4 miles from Monroe. The 13 rated companies in range average 4.1 stars. Because the nearest shops are farther out, ask each company whether Monroe is inside its regular service area.
Companies are shown by relevance and distance from Monroe. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.4, 1.8, 3.2 |
|---|---|
| Name refrigeration work in their listing | 5 |
| Refrigerator repair in their categories | 5 |
| Repair companies inside 60 miles | 14 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Open on Saturdays (per listing) | 7 |
| Mention Samsung | 1 |
First up for Monroe: Northeast Appliance Repair LLC (3.2 miles away, based in West Monroe, 4.8 stars from 408 reviews); Sears Appliance Repair (1.8 miles away, 4.8 stars from 41 reviews, lists Saturday hours); Northeast Appliance Repair LLC (32.6 miles away, based in Ruston, 4.8 stars from 187 reviews); Sears Appliance Repair (5.6 miles away, based in West Monroe, 4.2 stars from 34 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
How an Ice Maker Service Call Usually Goes in Monroe
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Monroe and freezer repair in Monroe.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Monroe, LA
Most ice maker calls in Monroe come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Hiring a Repair Company in Monroe
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Monroe, LA
Can the same technician fix my Samsung chest or upright freezer?
How do I reset my ice maker?
Why are my ice cubes small or hollow?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Monroe, LA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Monroe technician whether to look at water supply, cold air or the Samsung ice maker itself.