If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Groves
Within 30 miles of Groves there are 14 appliance repair companies in our data. 2 of them are based in Groves itself, and the rest are spread across Beaumont (7), Orange (2), and Nederland (1). Distances run up to about 20 miles. None of the repair companies near Groves name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: GT Appliance Services, around 0.5 miles out. Across 12 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from Groves. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Mention refrigerators, freezers or ice makers | 4 |
| Open on Saturdays (per listing) | 11 |
| Refrigerator repair in their categories | 4 |
| Companies within 30 miles | 14 |
| Distance to the three closest (mi) | 0.5, 0.7, 4.0 |
The leading options for Groves are Sears Appliance Repair (4.4 miles away, based in Port Arthur, 4.7 stars from 167 reviews, lists Saturday hours); Mr. Appliance of Beaumont (15.4 miles away, based in Beaumont, 4.9 stars from 343 reviews, lists Saturday hours); Sears Appliance Repair (19.4 miles away, based in Beaumont, 4.7 stars from 258 reviews, lists Saturday hours); A1 Star Appliance Repair (16.2 miles away, based in Beaumont, 4.8 stars from 154 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include convertible upright freezer, side-by-side refrigerator, 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
- Ice tastes or smells off
What Gets Fixed on a Groves Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Groves and freezer repair in Groves.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- The freezer temperature if you have a thermometer
What Groves Owners Should Know
Most ice maker calls in Groves come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, ยง1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Questions to Ask a Groves Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Groves, TX
Should I repair or replace my Samsung refrigerator?
Do you work for Samsung?
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Related Repair Pages for Groves
Samsung Ice Maker & Freezer Repair Near Groves
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.