If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Ruston list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Ruston
19 repair companies serve Ruston from within 60 miles. 2 list an address in Ruston, and other nearby bases include Bastrop (4), West Monroe (3), and Monroe (2). 1 lists Samsung specifically. The closest is Northeast Appliance Repair LLC, about 0.7 miles away. Rated companies nearby average 4.1 stars across 18 businesses. Because the nearest shops are farther out, ask each company whether Ruston is inside its regular service area.
Companies are shown by relevance and distance from Ruston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention Samsung | 1 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Three nearest companies, miles away | 0.7, 8.2, 21.9 |
| Repair companies inside 60 miles | 19 |
| Name refrigeration work in their listing | 9 |
| Refrigerator repair in their categories | 9 |
| Open on Saturdays (per listing) | 12 |
The leading options for Ruston are Northeast Appliance Repair LLC (0.7 miles away, 4.8 stars from 187 reviews); Northeast Appliance Repair LLC (29.5 miles away, based in West Monroe, 4.8 stars from 408 reviews); Sears Appliance Repair (33.9 miles away, based in Monroe, 4.8 stars from 41 reviews, lists Saturday hours); Sears Appliance Repair (30.8 miles away, based in Homer, 4.2 stars from 29 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
- No ice at all, or only a few cubes a day
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Ruston and freezer repair in Ruston.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
What Ruston Owners Should Know
Most ice maker calls in Ruston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Before You Book in Ruston
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Ruston, LA
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Is there a reset button on my ice maker?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Ruston
Samsung Ice Maker & Freezer Repair Near Ruston
Write down any code or light your Samsung display shows and when it appears. It helps a Ruston technician bring the right parts.