Most Samsung ice maker and freezer repairs in Marrero involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Marrero
Our data shows 40 appliance repair companies inside a 30-mile radius of Marrero. 3 of them are based in Marrero itself, and the rest are spread across Metairie (10), New Orleans (6), and Harahan (4). Distances run up to about 20 miles. Nearest on the list: A & R Appliance Repair Inc, around 0.8 miles out. No company within 90 miles of Marrero mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 35 rated companies, the average public rating is 3.6 stars.
Companies are shown by relevance and distance from Marrero. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 43 |
|---|---|
| Refrigerator repair in their categories | 17 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Open on Saturdays (per listing) | 18 |
| Three nearest companies, miles away | 0.8, 0.9, 1.4 |
| Mention refrigerators, freezers or ice makers | 21 |
The leading options for Marrero are Broussard Appliance Service (9.3 miles away, based in Metairie, 4.7 stars from 2,305 reviews); A-Pro Appliance Repair (9.6 miles away, based in Metairie, 5.0 stars from 136 reviews, lists Saturday hours); Professional Appliance Repair (6.8 miles away, based in Harahan, 4.8 stars from 150 reviews); Sears Appliance Repair (10.2 miles away, based in Metairie, 4.6 stars from 222 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
- Ice maker or ice compartment frozen over
How an Ice Maker Service Call Usually Goes in Marrero
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Marrero and freezer repair in Marrero.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Marrero Owners Should Know
Most ice maker calls in Marrero come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Marrero
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Marrero, LA
Is there a reset button on my ice maker?
Is my Samsung ice maker worth repairing?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Marrero, LA
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Write down any code or light your Samsung display shows and when it appears. It helps a Marrero technician bring the right parts.