If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Gretna LA
Within 30 miles of Gretna there are 40 appliance repair companies in our data. 1 list an address in Gretna, and the rest are spread across Metairie (10), New Orleans (6), and Harahan (4). The farthest listed company is about 23 miles out. No company within 90 miles of Gretna mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is CITY WIDE Appliance Repair, about 0.9 miles away. Across 35 rated companies, the average public rating is 3.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 22 |
|---|---|
| Three nearest companies, miles away | 0.9, 1.3, 2.9 |
| Listing Saturday hours | 20 |
| Listed as refrigerator repair | 18 |
| Appliance repair companies in range (30 mi) | 46 |
| With 4.5+ stars and at least 10 reviews | 10 |
The leading options for Gretna are Broussard Appliance Service (9.7 miles away, based in Metairie, 4.7 stars from 2,305 reviews); A-Pro Appliance Repair (11.8 miles away, based in Metairie, 5.0 stars from 136 reviews, lists Saturday hours); CITY WIDE Appliance Repair (0.9 miles away, 4.5 stars from 111 reviews, lists Saturday hours); Sears Appliance Repair (11.9 miles away, based in Metairie, 4.6 stars from 222 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, convertible upright freezer, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Gretna and freezer repair in Gretna.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
What Gretna Owners Should Know
Most ice maker calls in Gretna come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Louisiana does not issue a separate appliance repair license; installing, repairing, altering or removing natural gas piping and gas appliances attached to real property for the public is gas fitting work licensed by the State Plumbing Board of Louisiana. Source: La. R.S. 37:1361 (Louisiana State Legislature)
In Louisiana, you can check a license with the Louisiana State Licensing Board for Contractors Verify License Search or report a problem to the Louisiana Attorney General, Public Protection Division, Consumer Protection Section.
Hiring a Repair Company in Gretna
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Gretna, LA
Why is there so much frost in my freezer?
How do I reset my ice maker?
Why is my ice maker making tiny cubes?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Gretna
Samsung Ice Maker & Freezer Repair Near Gretna
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Gretna technician whether to look at water supply, cold air or the Samsung ice maker itself.