If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Louisville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Louisville
Within 30 miles of Louisville there are 38 appliance repair companies in our data. 20 list an address in Louisville, and the rest are spread across Clarksville (5), Jeffersonville (3), and Jeffersontown (1). Nearest on the list: Universal Appliance Service, Inc, around 0.7 miles out. No company within 90 miles of Louisville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 35 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 26 |
|---|---|
| Appliance repair companies in range (30 mi) | 38 |
| Refrigerator repair in their categories | 13 |
| Mention refrigerators, freezers or ice makers | 14 |
| Distance to the three closest (mi) | 0.7, 2.2, 2.3 |
| With 4.5+ stars and at least 10 reviews | 19 |
Closest matches for Louisville: Tinks Heavenly Touch Appliance Services (4.8 miles away, based in Jeffersontown, 4.9 stars from 127 reviews, lists Saturday hours); Aable Appliance Repair (2.3 miles away, 4.5 stars from 260 reviews, lists Saturday hours); Mr. Appliance of Louisville (7.9 miles away, 4.8 stars from 988 reviews); Garry Skaggs Appliance Service (2.3 miles away, 4.9 stars from 459 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, top-freezer refrigerator, bottom-freezer refrigerator, and 4-Door Flex refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Small, hollow or misshapen cubes
- An ice maker light or error code on the display
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Louisville and freezer repair in Louisville.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Louisville
Most ice maker calls in Louisville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Louisville
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Louisville, KY
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
Other Refrigeration Repair in Louisville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Louisville technician whether to look at water supply, cold air or the Samsung ice maker itself.