If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near St. Matthews
37 repair companies serve St. Matthews from within 30 miles. Other nearby bases include Louisville (20), Clarksville (5), and Jeffersonville (3). Distances run up to about 27 miles. No company within 90 miles of St. Matthews mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 1.6 miles from St. Matthews. The 34 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 37 |
|---|---|
| Mention refrigerators, freezers or ice makers | 14 |
| Open on Saturdays (per listing) | 25 |
| Three nearest companies, miles away | 1.6, 2.3, 3.5 |
| Listed as refrigerator repair | 13 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
Closest matches for St. Matthews: Mr. Appliance of Louisville (3.9 miles away, based in Louisville, 4.8 stars from 988 reviews); Tinks Heavenly Touch Appliance Services (4.7 miles away, based in Jeffersontown, 4.9 stars from 127 reviews, lists Saturday hours); Aable Appliance Repair (3.7 miles away, based in Louisville, 4.5 stars from 260 reviews, lists Saturday hours); Garry Skaggs Appliance Service (3.7 miles away, based in Louisville, 4.9 stars from 459 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
How an Ice Maker Service Call Usually Goes in St. Matthews
Compare with technicians who work on every brand: ice maker repair in St. Matthews and freezer repair in St. Matthews.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- When the water filter was last changed
Around St. Matthews
Most ice maker calls in St. Matthews come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Hiring a Repair Company in St. Matthews
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: St. Matthews, KY
Why is my Samsung refrigerator showing a code?
Why is there so much frost in my freezer?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in St. Matthews
Samsung Ice Maker & Freezer Repair Near St. Matthews
Write down any code or light your Samsung display shows and when it appears. It helps a St. Matthews technician bring the right parts.