A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Shorewood list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Shorewood
Within 30 miles of Shorewood there are 40 appliance repair companies in our data. 2 list an address in Shorewood, and other nearby bases include Joliet (16), Plainfield (8), and Naperville (4). The farthest listed company is about 13 miles out. Kankakee River Appliance Repair is the nearest, roughly 0.5 miles from Shorewood. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Rated companies nearby average 4.6 stars across 31 businesses.
Companies are shown by relevance and distance from Shorewood. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 6 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 0.5, 0.7, 1.0 |
| Mention refrigerators, freezers or ice makers | 6 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Open on Saturdays (per listing) | 36 |
First up for Shorewood: Red Apple Appliance Repair East New York (38.5 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); NextFix Appliance Repair And Service, Inc (4.5 miles away, based in Plainfield, 4.9 stars from 91 reviews, lists Saturday hours); Sears Appliance Repair (4.8 miles away, based in Joliet, 4.6 stars from 295 reviews, lists Saturday hours); Sears Appliance Repair (9.2 miles away, based in Plainfield, 4.4 stars from 189 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Shorewood and freezer repair in Shorewood.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
What Shorewood Owners Should Know
Most ice maker calls in Shorewood come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Shorewood
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Shorewood, IL
What causes heavy frost buildup?
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
Why is my ice maker making tiny cubes?
Related Repair Pages for Shorewood
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.