Most Samsung ice maker and freezer repairs in Rock Falls involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Rock Falls list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Rock Falls IL
Within 60 miles of Rock Falls there are 40 appliance repair companies in our data. The rest are spread across Freeport (6), Rockford (5), and Bettendorf (3). Distances run up to about 46 miles. Nearest on the list: Johnson Appliance Repair, around 1.9 miles out. 1 lists Samsung specifically. The 34 rated companies in range average 4.7 stars. Because the nearest shops are farther out, ask each company whether Rock Falls is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listed as refrigerator repair | 8 |
|---|---|
| Listing Saturday hours | 48 |
| Appliance repair companies in range (60 mi) | 60 |
| Mention Samsung | 1 |
| Distance to the three closest (mi) | 1.9, 3.4, 11.8 |
| Name refrigeration work in their listing | 8 |
| With 4.5+ stars and at least 10 reviews | 12 |
At the top of the Rock Falls list: Sears Appliance Repair (3.4 miles away, based in Sterling, 3.3 stars from 25 reviews, lists Saturday hours); A B Appliance Services & Repair (36.4 miles away, based in Freeport, 4.7 stars from 55 reviews, lists Saturday hours); TMI - Total Maintenance, Inc. Heating, Air Conditioning, Plumbing (46.0 miles away, based in Bettendorf, 4.9 stars from 3,304 reviews, lists Saturday hours); B & W Appliance Sales & Service (34.1 miles away, based in Rochelle, 4.9 stars from 69 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
- No ice at all, or only a few cubes a day
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Rock Falls and freezer repair in Rock Falls.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Local Notes for Rock Falls
Most ice maker calls in Rock Falls come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Rock Falls
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Rock Falls, IL
What causes heavy frost buildup?
How do I find a technician who knows Samsung ice makers?
Is this Samsung customer service?
Is there a reset button on my ice maker?
Related Repair Pages for Rock Falls
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.