Samsung owners in Plano usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Plano, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Plano
We found 40 appliance repair companies within 30 miles of Plano. 1 of them are based in Plano itself, and the rest are spread across Aurora (24), Plainfield (5), and Oswego (3). The farthest listed company is about 17 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The closest is Sears Appliance Repair, about 1.0 miles away. Rated companies nearby average 4.6 stars across 32 businesses.
Companies are shown by relevance and distance from Plano. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 10 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 10 |
| Listing Saturday hours | 39 |
| Distance to the three closest (mi) | 1.0, 9.5, 9.8 |
At the top of the Plano list: Red Apple Appliance Repair East New York (44.8 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Leonardi Appliance (11.6 miles away, based in Aurora, 4.8 stars from 289 reviews); Sears Appliance Repair (1.0 miles away, 4.6 stars from 89 reviews, lists Saturday hours); NextFix Appliance Repair And Service, Inc (16.7 miles away, based in Plainfield, 4.9 stars from 91 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells bottom-freezer refrigerator, 4-Door Flex refrigerator, side-by-side refrigerator, and convertible upright freezer.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
- Compressor hums but will not start
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Plano and freezer repair in Plano.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Local Notes for Plano
Most ice maker calls in Plano come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Plano Repair Technician
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Plano, IL
Is my Samsung ice maker worth repairing?
Why is there so much frost in my freezer?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Plano
Samsung Ice Maker & Freezer Repair Near Plano
Write down any code or light your Samsung display shows and when it appears. It helps a Plano technician bring the right parts.