Samsung owners in Olney usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Olney, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Olney
We found 18 appliance repair companies within 60 miles of Olney. 3 list an address in Olney, and other nearby bases include Centralia (3), Evansville (3), and Salem (2). Of those, 2 mention Samsung by name. The closest is Jim Scherer Repair, about 0.2 miles away. Across 18 rated companies, the average public rating is 4.6 stars. Olney is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Olney. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 7 |
|---|---|
| Name refrigeration work in their listing | 9 |
| Distance to the three closest (mi) | 0.2, 0.5, 0.6 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Listing Saturday hours | 13 |
| Mention Samsung | 2 |
| Companies within 60 miles | 18 |
| Name freezer work | 1 |
The leading options for Olney are Hometown Appliance (0.6 miles away, 4.9 stars from 236 reviews, lists Saturday hours); Sears Appliance Repair (0.5 miles away, 4.7 stars from 29 reviews, lists Saturday hours); Probst Refrigeration and Heating, Inc. (36.8 miles away, based in Effingham, 4.7 stars from 64 reviews, lists Saturday hours); Liberty Appliance & Repair (47.4 miles away, based in Salem, 4.7 stars from 139 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include top-freezer refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
- An error code or temperature alarm
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Olney and freezer repair in Olney.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Local Notes for Olney
Most ice maker calls in Olney come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Olney
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Olney, IL
What should I do about a Samsung error code?
Why is my ice maker making tiny cubes?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Olney
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Olney technician whether to look at water supply, cold air or the Samsung ice maker itself.