Most Samsung ice maker and freezer repairs in Machesney Park involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Machesney Park, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Machesney Park
31 repair companies serve Machesney Park from within 30 miles. The rest are spread across Rockford (9), Janesville (4), and Belvidere (3). None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The closest is High Standard Icemakers, about 2.0 miles away. Across 25 rated companies, the average public rating is 4.7 stars.
Companies are shown by relevance and distance from Machesney Park. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 17 |
|---|---|
| Repair companies inside 30 miles | 31 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Refrigerator repair in their categories | 5 |
| Three nearest companies, miles away | 2.0, 3.1, 3.5 |
| Mention refrigerators, freezers or ice makers | 7 |
| Mention ice makers | 1 |
Closest matches for Machesney Park: Red Apple Appliance Repair East New York (72.0 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (8.7 miles away, based in Rockford, 4.5 stars from 211 reviews, lists Saturday hours); Rockford Refrigeration Supply Co. & Air Pneumatic Tool Repair (3.1 miles away, based in Loves Park); Ramsdell's Appliance Repair (22.2 miles away, based in Janesville, 5.0 stars from 17 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include side-by-side refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Machesney Park and freezer repair in Machesney Park.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- When the water filter was last changed
Around Machesney Park
Most ice maker calls in Machesney Park come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Machesney Park
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Machesney Park, IL
Can the same technician fix my Samsung chest or upright freezer?
Why is my Samsung refrigerator showing a code?
Is this Samsung customer service?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Machesney Park
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Machesney Park technician bring the right parts.