Samsung owners in Lansing usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Lansing, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Lansing
We found 40 appliance repair companies within 30 miles of Lansing. 1 list an address in Lansing, and the rest are spread across Chicago (6), Chicago Heights (3), and Gary (3). The closest is A BETTER REPAIR SERVICE., about 1.6 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 29 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Lansing. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 10 |
|---|---|
| Distance to the three closest (mi) | 1.6, 1.6, 1.8 |
| Appliance repair companies in range (30 mi) | 60 |
| Name refrigeration work in their listing | 11 |
| Listing Saturday hours | 32 |
| With 4.5+ stars and at least 10 reviews | 12 |
At the top of the Lansing list: Red Apple Appliance Repair East New York (28.2 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Appliance Pro (5.9 miles away, based in Schererville, 4.9 stars from 1,329 reviews, lists Saturday hours); Sears Appliance Repair (10.3 miles away, based in Matteson, 4.5 stars from 389 reviews, lists Saturday hours); Sears Appliance Repair (7.9 miles away, based in Steger).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
- Freezer runs constantly but stays warm
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Lansing and freezer repair in Lansing.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Freezer and Ice Maker Notes for Lansing, IL
Most ice maker calls in Lansing come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Lansing
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Lansing, IL
Should I repair or replace my Samsung refrigerator?
How do I reset my ice maker?
Do you work for Samsung?
Which Lansing technicians work on Samsung?
More Freezer and Ice Maker Repair in Lansing, IL
Samsung Ice Maker & Freezer Repair Near Lansing
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Lansing technician whether to look at water supply, cold air or the Samsung ice maker itself.