Most Samsung ice maker and freezer repairs in Kankakee involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Kankakee IL
Our data shows 16 appliance repair companies inside a 30-mile radius of Kankakee. 1 list an address in Kankakee, and other nearby bases include Steger (2), Frankfort (2), and Mokena (2). Distances run up to about 30 miles. Nearest on the list: Regie's Appliance Repair, around 1.4 miles out. No company within 30 miles of Kankakee names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.4 stars across 13 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 9 |
|---|---|
| Companies within 30 miles | 16 |
| Distance to the three closest (mi) | 1.4, 2.9, 2.9 |
| Name refrigeration work in their listing | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Refrigerator repair in their categories | 4 |
Closest matches for Kankakee: Red Apple Appliance Repair East New York (58.7 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, based in Bourbonnais, 4.6 stars from 170 reviews, lists Saturday hours); Sears Appliance Repair (28.8 miles away, based in Matteson, 4.5 stars from 389 reviews, lists Saturday hours); Bade the Appliance Specialists (2.9 miles away, based in Bradley, 4.4 stars from 72 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells top-freezer refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
What Gets Fixed on a Kankakee Ice Maker Call
More local options for any brand: ice maker repair in Kankakee and freezer repair in Kankakee.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Kankakee, IL
Most ice maker calls in Kankakee come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Kankakee
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Kankakee, IL
Which Kankakee technicians work on Samsung?
How do I reset my ice maker?
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Kankakee
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.