Most Samsung ice maker and freezer repairs in Jacksonville involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Jacksonville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Jacksonville IL
Our data shows 33 appliance repair companies inside a 60-mile radius of Jacksonville. 1 list an address in Jacksonville, and the rest are spread across Springfield (8), Alton (4), and Jerseyville (3). The farthest listed company is about 58 miles out. 1 lists Samsung specifically. The closest is Sears Appliance Repair, about 0.8 miles away. Across 28 rated companies, the average public rating is 4.4 stars. Jacksonville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
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| Three nearest companies, miles away | 0.8, 22.6, 24.9 |
|---|---|
| Appliance repair companies in range (60 mi) | 33 |
| Mention Samsung | 1 |
| Mention refrigerators, freezers or ice makers | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Open on Saturdays (per listing) | 20 |
| Refrigerator repair in their categories | 10 |
The leading options for Jacksonville are Sears Appliance Repair (0.8 miles away, 4.3 stars from 45 reviews, lists Saturday hours); Matt Cawley Appliance Service (37.6 miles away, based in Riverton, 4.4 stars from 115 reviews, lists Saturday hours); Trone Appliance Center (22.6 miles away, based in Beardstown, 4.2 stars from 37 reviews); Sears Appliance Repair (28.2 miles away, based in Springfield, 4.4 stars from 95 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
How an Ice Maker Service Call Usually Goes in Jacksonville
Compare with technicians who work on every brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Any light, code or message on the display
Local Notes for Jacksonville
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Jacksonville
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Jacksonville, IL
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Jacksonville
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Jacksonville technician bring the right parts.