Most Samsung ice maker and freezer repairs in Harvard involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Harvard, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Harvard IL
40 repair companies serve Harvard from within 30 miles. Other nearby bases include Lake in the Hills (6), Belvidere (3), and McHenry (3). Distances run up to about 24 miles. Leek's Motor Services is the nearest, roughly 10.6 miles from Harvard. No company within 30 miles of Harvard names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The 32 rated companies in range average 4.6 stars.
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| With 4.5+ stars and at least 10 reviews | 19 |
|---|---|
| Name ice maker work | 1 |
| Distance to the three closest (mi) | 10.6, 11.2, 12.4 |
| Listed as refrigerator repair | 8 |
| Companies within 30 miles | 60 |
| Name refrigeration work in their listing | 12 |
| Name freezer work | 1 |
| Open on Saturdays (per listing) | 37 |
The leading options for Harvard are Red Apple Appliance Repair East New York (56.1 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (20.7 miles away, based in Crystal Lake, 4.4 stars from 252 reviews, lists Saturday hours); Sears Appliance Repair (22.1 miles away, based in Rockford, 4.5 stars from 211 reviews, lists Saturday hours); Appliance Marshall Repair (24.1 miles away, based in Cary, 4.9 stars from 1,008 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include 4-Door Flex refrigerator, convertible upright freezer, side-by-side refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Freezer is too cold and freezing everything solid
- Food is soft or ice cream will not stay firm
How an Ice Maker Service Call Usually Goes in Harvard
Compare with technicians who work on every brand: ice maker repair in Harvard and freezer repair in Harvard.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Around Harvard
Most ice maker calls in Harvard come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Harvard Repair Technician
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Harvard, IL
What should I do about a Samsung error code?
Which Harvard technicians work on Samsung?
How do I reset my ice maker?
Other Refrigeration Repair in Harvard
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Harvard technician bring the right parts.