Samsung owners in Greenville usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Greenville, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Greenville
We found 40 appliance repair companies within 60 miles of Greenville. 1 list an address in Greenville, and other nearby bases include Belleville (4), Alton (4), and St. Louis (4). The farthest listed company is about 47 miles out. None of the repair companies near Greenville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Shaw's Appliance Sales & Services, around 1.3 miles out. Rated companies nearby average 4.1 stars across 31 businesses. Because the nearest shops are farther out, ask each company whether Greenville is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (60 mi) | 60 |
|---|---|
| Listed as refrigerator repair | 10 |
| Three nearest companies, miles away | 1.3, 18.6, 18.7 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Name refrigeration work in their listing | 13 |
| Listing Saturday hours | 38 |
First up for Greenville: Liberty Appliance & Repair (29.6 miles away, based in Salem, 4.7 stars from 139 reviews, lists Saturday hours); Mr. Appliance of Mid America (38.4 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Hoffmann Brothers (32.2 miles away, based in Edwardsville, 4.9 stars from 5,567 reviews, lists Saturday hours); Mark's Appliance (30.9 miles away, based in Edwardsville, 4.9 stars from 1,610 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, convertible upright freezer, and side-by-side refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
What Gets Fixed on a Greenville Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Greenville and freezer repair in Greenville.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Greenville
Most ice maker calls in Greenville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Greenville
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Greenville, IL
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Greenville
Samsung Ice Maker & Freezer Repair Near Greenville
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.