Samsung owners in Antioch usually want two things from a repair company: experience with the brand and quick access to parts. The Antioch list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Antioch IL
Our data shows 40 appliance repair companies inside a 30-mile radius of Antioch. 1 list an address in Antioch, and other nearby bases include Kenosha (6), Waukegan (6), and McHenry (3). Distances run up to about 18 miles. Command Service Center, INC is the nearest, roughly 1.2 miles from Antioch. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 31 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Antioch. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention freezers | 1 |
|---|---|
| Name refrigeration work in their listing | 12 |
| Three nearest companies, miles away | 1.2, 4.0, 5.2 |
| Refrigerator repair in their categories | 9 |
| Mention ice makers | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
| Open on Saturdays (per listing) | 40 |
| Repair companies inside 30 miles | 60 |
First up for Antioch: Red Apple Appliance Repair East New York (40.2 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); A Absolute Appliance Repair (13.3 miles away, based in Mundelein, 4.9 stars from 480 reviews, lists Saturday hours); Sears Appliance Repair (8.7 miles away, based in Gurnee, 4.5 stars from 448 reviews, lists Saturday hours); Command Service Center, INC (1.2 miles away, 5.0 stars from 818 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include convertible upright freezer, 4-Door Flex refrigerator, top-freezer refrigerator, and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
What Gets Fixed on a Antioch Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Antioch and freezer repair in Antioch.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Antioch
Most ice maker calls in Antioch come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Antioch
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Antioch, IL
What causes heavy frost buildup?
Is this Samsung customer service?
Is my Samsung ice maker worth repairing?
What should I do about a Samsung error code?
Other Refrigeration Repair in Antioch
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.