Samsung owners in Lilburn usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Lilburn, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Lilburn
Within 30 miles of Lilburn there are 40 appliance repair companies in our data. 2 of them are based in Lilburn itself, and the rest are spread across Duluth (9), Snellville (6), and Stone Mountain (6). Distances run up to about 9 miles. Nearest on the list: Appliance Repair Tech Lilburn, around 0.1 miles out. None of the repair companies near Lilburn name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 36 rated companies in range average 4.1 stars.
Companies are shown by relevance and distance from Lilburn. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.1, 0.8, 3.3 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Mention refrigerators, freezers or ice makers | 18 |
| Refrigerator repair in their categories | 17 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Open on Saturdays (per listing) | 39 |
At the top of the Lilburn list: Appliance Tech Pros & Refrigeration Repair (7.9 miles away, based in Lawrenceville, 4.9 stars from 813 reviews, lists Saturday hours); DOCTOR SERVICE APPLIANCES LLC (5.7 miles away, based in Snellville, 5.0 stars from 269 reviews, lists Saturday hours); Flamingo Appliance Service of Georgia (7.2 miles away, based in Atlanta, 4.2 stars from 2,080 reviews); Mr. Fixer Appliance Repair of Atlanta (7.4 miles away, based in Atlanta, 5.0 stars from 17 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, top-freezer refrigerator, convertible upright freezer, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice maker or ice compartment frozen over
- Ice will not dispense even though the bucket is full
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Lilburn and freezer repair in Lilburn.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Around Lilburn
Most ice maker calls in Lilburn come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Before You Book in Lilburn
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Lilburn, GA
What should I do about a Samsung error code?
Is my Samsung ice maker worth repairing?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Other Refrigeration Repair in Lilburn
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.