If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Doraville, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Doraville
Within 30 miles of Doraville there are 40 appliance repair companies in our data. Other nearby bases include Atlanta (18), Roswell (4), and Norcross (3). Distances run up to about 8 miles. No company within 90 miles of Doraville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Flamingo Appliance Service of Georgia is the nearest, roughly 0.7 miles from Doraville. Across 33 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Doraville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 60 |
|---|---|
| Name refrigeration work in their listing | 21 |
| Listing Saturday hours | 40 |
| Distance to the three closest (mi) | 0.7, 1.5, 1.9 |
| Listed as refrigerator repair | 20 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
At the top of the Doraville list: Comfort Appliance Repair of Atlanta (3.0 miles away, based in Chamblee, 4.9 stars from 1,720 reviews, lists Saturday hours); Flamingo Appliance Service of Georgia (0.7 miles away, based in Atlanta, 4.2 stars from 2,080 reviews); AK Appliance Repair (6.3 miles away, based in Sandy Springs, 4.7 stars from 151 reviews, lists Saturday hours); Mr. Fixer Appliance Repair of Atlanta (3.9 miles away, based in Atlanta, 5.0 stars from 17 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
What Gets Fixed on a Doraville Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Doraville and freezer repair in Doraville.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Doraville
Most ice maker calls in Doraville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Questions to Ask a Doraville Repair Technician
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Doraville, GA
Do you work for Samsung?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Doraville, GA
Samsung Ice Maker & Freezer Repair Near Doraville
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Doraville technician whether to look at water supply, cold air or the Samsung ice maker itself.