Most Samsung ice maker and freezer repairs in Washington involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Washington list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Washington
Our data shows 40 appliance repair companies inside a 30-mile radius of Washington. 25 list an address in Washington, and the rest are spread across Arlington (11), Takoma Park (2), and Brentwood (1). Distances run up to about 5 miles. No company within 90 miles of Washington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Dacor Appliance Repair Team, around 0.5 miles out. Across 33 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Washington. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.5, 0.7, 0.7 |
|---|---|
| Mention refrigerators, freezers or ice makers | 9 |
| Repair companies inside 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 13 |
| Listing Saturday hours | 42 |
| Listed as refrigerator repair | 9 |
First up for Washington: District Appliance Services LLC (5.0 miles away, based in Arlington, 4.9 stars from 133 reviews, lists Saturday hours); Sears Appliance Repair (4.7 miles away, based in Hyattsville, 4.4 stars from 398 reviews, lists Saturday hours); ABV Service (4.6 miles away, based in Arlington, 4.9 stars from 102 reviews, lists Saturday hours); AGB Appliance Repair LLC (4.9 miles away, based in Arlington, 5.0 stars from 411 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include convertible upright freezer, 4-Door Flex refrigerator, bottom-freezer refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Ice will not dispense even though the bucket is full
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Washington Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Washington and freezer repair in Washington.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Around Washington
Most ice maker calls in Washington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The District's Board of Industrial Trades licenses plumbers and gasfitters, electricians and refrigeration and air conditioning mechanics, but does not list appliance repair as a separate licensed trade. Source: Board of Industrial Trades (DC Department of Licensing and Consumer Protection)
In District of Columbia, you can check a license with the DC DLCP Occupational and Professional License (OPLA) search portal or report a problem to the Office of the Attorney General for the District of Columbia, Office of Consumer Protection.
Hiring a Repair Company in Washington
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Washington, DC
Why is there so much frost in my freezer?
What should I do about a Samsung error code?
Can the same technician fix my Samsung chest or upright freezer?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Washington, DC
Samsung Ice Maker & Freezer Repair Near Washington
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Washington technician whether to look at water supply, cold air or the Samsung ice maker itself.