A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Hillcrest Heights
Within 30 miles of Hillcrest Heights there are 40 appliance repair companies in our data. 2 of them are based in Hillcrest Heights itself, and the rest are spread across Washington (20), Arlington (5), and Alexandria (4). The farthest listed company is about 7 miles out. No company within 90 miles of Hillcrest Heights mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Nifty Lifty Appliance Repair, about 0.9 miles away. Rated companies nearby average 4.3 stars across 33 businesses.
Companies are shown by relevance and distance from Hillcrest Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 41 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Three nearest companies, miles away | 0.9, 2.3, 2.7 |
| Listed as refrigerator repair | 11 |
| Mention refrigerators, freezers or ice makers | 11 |
| With 4.5+ stars and at least 10 reviews | 17 |
The leading options for Hillcrest Heights are UltraFix Appliance Repair (4.6 miles away, based in Alexandria, 4.9 stars from 696 reviews, lists Saturday hours); SK Appliance Repair (3.0 miles away, based in Camp Springs, 5.0 stars from 404 reviews, lists Saturday hours); Total Appliance Repair Inc. (2.7 miles away, 4.4 stars from 35 reviews, lists Saturday hours); Bell Appliance Repair - MD (6.1 miles away, based in Fort Washington, 4.4 stars from 31 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, bottom-freezer refrigerator, side-by-side refrigerator, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- An error code or temperature alarm
- Door or lid does not seal or pops back open
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Hillcrest Heights and freezer repair in Hillcrest Heights.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Hillcrest Heights, MD
Most ice maker calls in Hillcrest Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Hiring a Repair Company in Hillcrest Heights
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Hillcrest Heights, MD
Which Hillcrest Heights technicians work on Samsung?
Is this Samsung customer service?
What causes heavy frost buildup?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Hillcrest Heights, MD
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Hillcrest Heights technician whether to look at water supply, cold air or the Samsung ice maker itself.