If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The New Britain list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near New Britain
Our data shows 40 appliance repair companies inside a 30-mile radius of New Britain. 4 of them are based in New Britain itself, and other nearby bases include Hartford (8), Meriden (8), and Glastonbury (5). None of the repair companies near New Britain name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: A Plus Appliance Repair New Britain, around 0.5 miles out. Across 25 rated companies, the average public rating is 4.3 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 13 |
|---|---|
| Listing Saturday hours | 42 |
| Repair companies inside 30 miles | 60 |
| Three nearest companies, miles away | 0.5, 0.6, 0.8 |
| Name refrigeration work in their listing | 6 |
| Refrigerator repair in their categories | 6 |
The leading options for New Britain are Appliance Repair UTSP LLC (9.8 miles away, based in Glastonbury, 5.0 stars from 135 reviews, lists Saturday hours); Sears Appliance Repair (3.7 miles away, based in West Hartford, 4.5 stars from 166 reviews, lists Saturday hours); Sears Appliance Repair (8.7 miles away, based in Meriden, 4.6 stars from 156 reviews, lists Saturday hours); Sears Appliance Repair (3.1 miles away, based in Newington, 4.5 stars from 118 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Ice tastes or smells off
- Small, hollow or misshapen cubes
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in New Britain and freezer repair in New Britain.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for New Britain, CT
Most ice maker calls in New Britain come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Connecticut's Department of Consumer Protection does not list a separate appliance repair license; work on gas piping, approved gas appliances and refrigeration systems falls under its heating, piping and cooling license categories. Source: Heating Piping and Cooling License Types and Scope of Work (CT Department of Consumer Protection)
In Connecticut, you can check a license with the CT Department of Consumer Protection: Verify a License or report a problem to the Connecticut Department of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near New Britain
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: New Britain, CT
Why is my Samsung refrigerator showing a code?
Why is there so much frost in my freezer?
Is this Samsung customer service?
Related Repair Pages for New Britain
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a New Britain technician bring the right parts.