Samsung owners in Scottsdale usually want two things from a repair company: experience with the brand and quick access to parts. The Scottsdale list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Scottsdale
40 repair companies serve Scottsdale from within 30 miles. 18 list an address in Scottsdale, and the rest are spread across Phoenix (15), Fountain Hills (3), and Carefree (1). The farthest listed company is about 12 miles out. Premier Appliance Repair Scottsdale AZ is the nearest, roughly 3.0 miles from Scottsdale. No company within 90 miles of Scottsdale mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 32 rated companies in range average 4.8 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 24 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Listed as refrigerator repair | 13 |
| Distance to the three closest (mi) | 3.0, 4.2, 4.8 |
| Listing Saturday hours | 40 |
| Name refrigeration work in their listing | 15 |
First up for Scottsdale: High Desert Appliance Repair (4.8 miles away, 5.0 stars from 126 reviews, lists Saturday hours); Hillside Appliance Services (6.8 miles away, 4.7 stars from 846 reviews, lists Saturday hours); Appliance Works: Cave Creek Appliance Repair (10.9 miles away, based in Cave Creek, 5.0 stars from 272 reviews); Sears Appliance Repair (5.1 miles away, 4.4 stars from 123 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
- Ice tastes or smells off
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Scottsdale and freezer repair in Scottsdale.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the water dispenser still works
Local Notes for Scottsdale
Most ice maker calls in Scottsdale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arizona has no appliance-repair-specific license; work is regulated through Registrar of Contractors classifications, and state law removes the small-job (under $1,000) handyman exemption for any work connecting or repairing appliances on natural gas or propane. Source: A.R.S. 32-1121 - Persons not required to be licensed
In Arizona, you can check a license with the Arizona Registrar of Contractors Contractor Search or report a problem to the Arizona Attorney General Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Scottsdale
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Scottsdale, AZ
How do I reset my ice maker?
Do you work for Samsung?
What causes heavy frost buildup?
Other Refrigeration Repair in Scottsdale
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Scottsdale technician bring the right parts.