A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving New River, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near New River
Our data shows 40 appliance repair companies inside a 30-mile radius of New River. The rest are spread across Phoenix (20), Glendale (9), and Scottsdale (6). The farthest listed company is about 21 miles out. The closest is Fairway Appliance Repair Experts, about 4.1 miles away. No company within 90 miles of New River mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 38 rated companies in range average 4.7 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 18 |
|---|---|
| Companies within 30 miles | 60 |
| Name refrigeration work in their listing | 13 |
| Refrigerator repair in their categories | 12 |
| Listing Saturday hours | 35 |
| Three nearest companies, miles away | 4.1, 8.5, 10.3 |
The leading options for New River are High Desert Appliance Repair (19.4 miles away, based in Scottsdale, 5.0 stars from 126 reviews, lists Saturday hours); Appliance Works: Cave Creek Appliance Repair (8.5 miles away, based in Cave Creek, 5.0 stars from 272 reviews); Dynamic Appliance Repair (10.3 miles away, based in Carefree, 4.9 stars from 1,877 reviews); Sears Appliance Repair (20.1 miles away, based in Scottsdale, 4.4 stars from 123 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
- Ice clumping in the bucket
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in New River and freezer repair in New River.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Freezer and Ice Maker Notes for New River, AZ
Most ice maker calls in New River come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arizona has no appliance-repair-specific license; work is regulated through Registrar of Contractors classifications, and state law removes the small-job (under $1,000) handyman exemption for any work connecting or repairing appliances on natural gas or propane. Source: A.R.S. 32-1121 - Persons not required to be licensed
In Arizona, you can check a license with the Arizona Registrar of Contractors Contractor Search or report a problem to the Arizona Attorney General Consumer Protection.
Hiring a Repair Company in New River
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: New River, AZ
Why is my ice maker making tiny cubes?
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in New River
Samsung Ice Maker & Freezer Repair Near New River
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.