A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Sterling list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Sterling AK
11 repair companies serve Sterling from within 60 miles. Other nearby bases include Anchorage (10) and Soldotna (1). Distances run up to about 57 miles. Tims Appliance Repair and Service is the nearest, roughly 9.8 miles from Sterling. No company within 90 miles of Sterling mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 9 rated companies, the average public rating is 4.0 stars. Sterling is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Mention refrigerators, freezers or ice makers | 4 |
| Three nearest companies, miles away | 9.8, 52.5, 53.0 |
| Companies within 60 miles | 11 |
| Open on Saturdays (per listing) | 7 |
The leading options for Sterling are Mr. Appliance of Anchorage (53.6 miles away, based in Anchorage, 4.8 stars from 438 reviews); Reliable Appliance (53.0 miles away, based in Anchorage, 4.7 stars from 1,283 reviews, lists Saturday hours); Miller Appliance Repair of Anchorage (52.5 miles away, based in Anchorage, lists Saturday hours); K Appliance Sales & Service (54.6 miles away, based in Anchorage, 3.7 stars from 68 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include side-by-side refrigerator, French door refrigerator (bottom freezer), bottom-freezer refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Sterling and freezer repair in Sterling.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Sterling
Most ice maker calls in Sterling come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alaska has no separate appliance repair license category; its certificates of fitness and contractor licenses cover plumbing, gas piping, electrical and construction work rather than appliance repair itself. Source: Mechanical Inspection - License Requirements (Alaska DOLWD)
In Alaska, you can check a license with the Alaska Division of Corporations, Business and Professional Licensing - License Search or report a problem to the Alaska Department of Law, Attorney General's Consumer Protection Unit.
Questions to Ask a Sterling Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Sterling, AK
Why is my ice maker making tiny cubes?
Do you work for Samsung?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Sterling, AK
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Sterling technician bring the right parts.