A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Gateway, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Gateway AK
We found 14 appliance repair companies within 60 miles of Gateway. The rest are spread across Anchorage (10), Wasilla (3), and Palmer (1). The farthest listed company is about 36 miles out. The closest is Alaskan Appliance Repair, about 4.7 miles away. No company within 90 miles of Gateway mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 12 rated companies, the average public rating is 4.2 stars. Gateway is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 4.7, 5.0, 6.6 |
|---|---|
| Listed as refrigerator repair | 4 |
| Mention freezers | 1 |
| Name refrigeration work in their listing | 6 |
| Listing Saturday hours | 9 |
| Companies within 60 miles | 14 |
| With 4.5+ stars and at least 10 reviews | 6 |
At the top of the Gateway list: Mr. Appliance of Anchorage (35.0 miles away, based in Anchorage, 4.8 stars from 438 reviews); Alaskan Appliance Repair (4.7 miles away, based in Palmer, 3.6 stars from 37 reviews, lists Saturday hours); Stans Appliance & Refrigeration Rpr. (9.1 miles away, based in Wasilla, 4.3 stars from 74 reviews); Denali Appliance Services (6.6 miles away, based in Wasilla, 4.9 stars from 47 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice maker or ice compartment frozen over
- Ice will not dispense even though the bucket is full
How an Ice Maker Service Call Usually Goes in Gateway
Compare with technicians who work on every brand: ice maker repair in Gateway and freezer repair in Gateway.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Gateway
Most ice maker calls in Gateway come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alaska has no separate appliance repair license category; its certificates of fitness and contractor licenses cover plumbing, gas piping, electrical and construction work rather than appliance repair itself. Source: Mechanical Inspection - License Requirements (Alaska DOLWD)
In Alaska, you can check a license with the Alaska Division of Corporations, Business and Professional Licensing - License Search or report a problem to the Alaska Department of Law, Attorney General's Consumer Protection Unit.
Questions to Ask a Gateway Repair Technician
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Gateway, AK
How do I reset my ice maker?
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
Other Refrigeration Repair in Gateway
Samsung Ice Maker & Freezer Repair Near Gateway
Write down any code or light your Samsung display shows and when it appears. It helps a Gateway technician bring the right parts.