Samsung owners in Fairbanks usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Fairbanks, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Fairbanks AK
Our data shows 6 appliance repair companies inside a 232-mile radius of Fairbanks. 3 of them are based in Fairbanks itself, and other nearby bases include Wasilla (2) and Palmer (1). The farthest listed company is about 232 miles out. No company within 90 miles of Fairbanks mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Appliance Service Company, about 1.9 miles away. Rated companies nearby average 3.9 stars across 6 businesses. Because the nearest shops are farther out, ask each company whether Fairbanks is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 3 |
|---|---|
| Appliance repair companies in range (232 mi) | 6 |
| Distance to the three closest (mi) | 1.9, 4.2, 7.9 |
| Mention freezers | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 2 |
| Refrigerator repair in their categories | 1 |
| Name refrigeration work in their listing | 2 |
At the top of the Fairbanks list: Sears Appliance Repair (4.2 miles away, 1.0 stars from 1 reviews, lists Saturday hours); Appliance Service Company (1.9 miles away, 4.1 stars from 47 reviews); Goldstream Appliance Repair (7.9 miles away, 5.0 stars from 9 reviews); Alaskan Appliance Repair (227.6 miles away, based in Palmer, 3.6 stars from 37 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include convertible upright freezer, side-by-side refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
How a Freezer Service Call Usually Goes in Fairbanks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Fairbanks and freezer repair in Fairbanks.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
What Fairbanks Owners Should Know
Most ice maker calls in Fairbanks come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alaska has no separate appliance repair license category; its certificates of fitness and contractor licenses cover plumbing, gas piping, electrical and construction work rather than appliance repair itself. Source: Mechanical Inspection - License Requirements (Alaska DOLWD)
In Alaska, you can check a license with the Alaska Division of Corporations, Business and Professional Licensing - License Search or report a problem to the Alaska Department of Law, Attorney General's Consumer Protection Unit.
Hiring a Repair Company in Fairbanks
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Fairbanks, AK
Is this Samsung customer service?
Is there a reset button on my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Related Repair Pages for Fairbanks
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.