If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Sitka AK
6 repair companies serve Sitka from within 579 miles. 1 list an address in Sitka, and other nearby bases include Juneau (2), Wasilla (2), and Palmer (1). The farthest listed company is about 578 miles out. No company within 90 miles of Sitka mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Virgil's Appliance Repair, about 13.1 miles away. The 3 rated companies in range average 4.4 stars. Because the nearest shops are farther out, ask each company whether Sitka is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 4 |
|---|---|
| Appliance repair companies in range (579 mi) | 6 |
| Mention refrigerators, freezers or ice makers | 2 |
| Refrigerator repair in their categories | 1 |
| Name freezer work | 1 |
| With 4.5+ stars and at least 10 reviews | 2 |
| Distance to the three closest (mi) | 13.1, 82.1, 82.6 |
At the top of the Sitka list: Virgil's Appliance Repair (13.1 miles away, lists Saturday hours); Sears Appliance Repair (82.6 miles away, based in Juneau, lists Saturday hours); S&S Toyo Repair (82.1 miles away, based in Juneau); Alaskan Appliance Repair (569.5 miles away, based in Palmer, 3.6 stars from 37 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
What Gets Fixed on a Sitka Ice Maker Call
More local options for any brand: ice maker repair in Sitka and freezer repair in Sitka.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Sitka
Most ice maker calls in Sitka come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alaska has no separate appliance repair license category; its certificates of fitness and contractor licenses cover plumbing, gas piping, electrical and construction work rather than appliance repair itself. Source: Mechanical Inspection - License Requirements (Alaska DOLWD)
In Alaska, you can check a license with the Alaska Division of Corporations, Business and Professional Licensing - License Search or report a problem to the Alaska Department of Law, Attorney General's Consumer Protection Unit.
Questions to Ask a Sitka Repair Technician
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Sitka, AK
What causes heavy frost buildup?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Sitka
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.