This is an independent directory. We are not affiliated with GE, and the technicians listed are independent repair companies, not the manufacturer.
GE ice makers include in-freezer ice maker, fresh-food compartment ice maker, in-door ice maker, dual ice maker, and countertop nugget ice maker (GE Profile Opal). The technicians listed by state and city below are independent and work on GE and other brands.
GE Ice and Freezer Features
GE Profile Opal nugget ice makerA countertop machine that makes soft nugget ice from a water reservoir, with app scheduling on connected models.
Dual icemakersSelect bottom-freezer and French door refrigerators with one ice maker in the fresh food section and a second in the freezer.
Quick IceA refrigerator setting that runs a fan over the ice maker to shorten each cycle and raise daily output.
Turbo FreezeA setting that temporarily speeds up cooling in the freezer section.
Accessory icemaker kitAn add-on ice maker (such as the IM5D) that installs in the freezer of refrigerators built to accept one.
Common GE Ice Maker and Freezer Problems
- Ice maker not making ice. First make sure the ice maker is turned on, then confirm the freezer is at 0°F and that clumped ice is not jamming the feeler arm. Source: GE Appliances - Icemaker Troubleshooting Tips
- New ice maker not making ice. A new ice maker often ships switched off and can take up to 24 hours to get cold enough, and it cycles a few times to purge air before the first fill. Source: GE Appliances - Refrigerator - New Icemaker Not Producing Ice
- Small or hollow cubes. Replace a clogged filter, make sure the freezer is not below -10°F and check the supply line for kinks or a partly closed saddle valve. Source: GE Appliances - Refrigerator - Hollow, Mushy, or Small Ice Cubes
- Ice maker leaking. Unplug the refrigerator, then check the water line fittings, water valve, fill tube extension and defrost drain, and make sure the unit is level. Source: GE Appliances - Why is my ice maker leaking and dripping water?
- Ice maker frozen / ice buildup. If cubes jam the ejector rake the cycle can't finish, so clear the ice carefully because the mold may be hot. Source: GE Appliances - Refrigerator - Icemaker Not Producing Ice
- Opal nugget ice maker low or no ice. A blocked ice chute can give a false full-bin signal, so clean the Opal per the manual and make sure the bin is fully inserted. Source: GE Appliances - Opal Ice Maker - Troubleshooting
GE Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| CI | Check that the ice maker is working properly. Source: GE Appliances - Refrigerator Error, Fault or Function Codes |
| FF | Freezer temperature has risen too high; check frozen food for thawing. Source: GE Appliances - Refrigerator Error, Fault or Function Codes |
| dE | The defrost system has not operated properly in the last 24 hours. Source: GE Appliances - Refrigerator Error, Fault or Function Codes |
| tF | Not a fault; shows that Turbo Freeze is active. Source: GE Appliances - Refrigerator Error, Fault or Function Codes |
| E and 7 | On an upright freezer control, a button has been held in for more than 30 seconds. Source: GE Appliances - Freezer Error, Fault or Function Codes |
| E and 8 | On an upright freezer control, the temperature sensor (thermistor) is shorted; needs service if a 30-second power reset doesn't clear it. Source: GE Appliances - Freezer Error, Fault or Function Codes |
| E and 9 | On an upright freezer control, the thermistor circuit is open; needs service if a 30-second power reset doesn't clear it. Source: GE Appliances - Freezer Error, Fault or Function Codes |
Care GE Recommends
- GE suggests 0°F in the freezer and 37°F in the fresh food section for best ice production, lowering the setting one degree every 24 hours if output is low. Source: GE Appliances - Icemaker Troubleshooting Tips
- Change the water filter every six months, sooner after new construction, and run about two gallons through the dispenser after a change to purge air. Source: GE Appliances - Refrigerator - Hollow, Mushy, or Small Ice Cubes
- Keeping the freezer about three-quarters full helps the ice maker run efficiently and hold temperature. Source: GE Appliances - How much ice should I get in a day?
- Clean an Opal's sensors with a cotton swab dampened with white vinegar, and run vinegar cleaning cycles followed by fresh-water rinses if hard water buildup persists. Source: GE Appliances - Opal Ice Maker - Cleaning the Sensor
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GE Ice Maker & Freezer Repair in Major Cities
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