If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Sun Prairie list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Sun Prairie
37 repair companies serve Sun Prairie from within 30 miles. 3 list an address in Sun Prairie, and the rest are spread across Madison (16), Middleton (4), and Monona (2). The closest is One 2 Fix, about 0.3 miles away. 1 lists KitchenAid specifically. Rated companies nearby average 4.5 stars across 37 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 10 |
|---|---|
| Distance to the three closest (mi) | 0.3, 0.4, 1.9 |
| Mention KitchenAid | 1 |
| Repair companies inside 30 miles | 37 |
| Listing Saturday hours | 10 |
| Listed as refrigerator repair | 9 |
| With 4.5+ stars and at least 10 reviews | 13 |
The leading options for Sun Prairie are Mr. Appliance of Madison, WI (16.0 miles away, based in Middleton, 4.8 stars from 636 reviews); Champion Appliance Care (15.2 miles away, based in Madison, 4.8 stars from 190 reviews); Ghost Appliance Repair (16.8 miles away, based in Madison, 4.8 stars from 60 reviews); Just In Time Refrigeration, LLC (10.0 miles away, based in Monona, 4.5 stars from 24 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
KitchenAid ice makers come in several designs, including In-Door-Ice system, dual ice makers, undercounter freezer-drawer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology), and each one fails in its own way. On the freezer side, KitchenAid sells French door refrigerator (bottom freezer), side-by-side refrigerator, undercounter refrigerator/freezer drawers, and four-door refrigerator.
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
What an Ice Maker Technician Checks
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Sun Prairie and freezer repair in Sun Prairie.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Sun Prairie, WI
Most ice maker calls in Sun Prairie come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Hiring a Repair Company in Sun Prairie
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Sun Prairie, WI
Is my KitchenAid ice maker worth repairing?
What should I do about a KitchenAid error code?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Sun Prairie
KitchenAid Ice Maker & Freezer Repair Near Sun Prairie
Write down any code or light your KitchenAid display shows and when it appears. It helps a Sun Prairie technician bring the right parts.