Most KitchenAid ice maker and freezer repairs in Green Bay involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Green Bay
25 repair companies serve Green Bay from within 30 miles. 11 of them are based in Green Bay itself, and other nearby bases include Appleton (7), De Pere (3), and Ashwaubenon (1). The farthest listed company is about 30 miles out. Nearest on the list: Westbrook Appliance Repair Professionals, around 0.9 miles out. None of the repair companies near Green Bay name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 23 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Green Bay. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 4 |
|---|---|
| Repair companies inside 30 miles | 25 |
| Listing Saturday hours | 10 |
| Name refrigeration work in their listing | 5 |
| Refrigerator repair in their categories | 5 |
| Three nearest companies, miles away | 0.9, 1.1, 1.3 |
First up for Green Bay: Mr. Appliance of Green Bay (6.2 miles away, based in De Pere, 4.8 stars from 428 reviews, lists Saturday hours); Mr. Appliance of Appleton (17.8 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Appleton, 4.2 stars from 70 reviews, lists Saturday hours); Sears Appliance Repair (3.7 miles away, 3.9 stars from 38 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including 15-inch undercounter ice maker (Clear Ice Technology), in-freezer ice maker, In-Door-Ice system, and dual ice makers, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), undercounter refrigerator/freezer drawers, side-by-side refrigerator, and bottom-freezer refrigerator.
KitchenAid Lines Technicians Work On
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Green Bay and freezer repair in Green Bay.
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
What Green Bay Owners Should Know
Most ice maker calls in Green Bay come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Before You Book in Green Bay
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Green Bay, WI
Is this KitchenAid customer service?
Why are my ice cubes small or hollow?
What should I do about a KitchenAid error code?
Do you repair KitchenAid standalone freezers too?
Related Repair Pages for Green Bay
KitchenAid Ice Maker & Freezer Repair Near Green Bay
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Green Bay technician whether to look at water supply, cold air or the KitchenAid ice maker itself.