A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Sutherlin OR
Within 60 miles of Sutherlin there are 21 appliance repair companies in our data. The rest are spread across Eugene (11), Roseburg (4), and Coos Bay (2). The farthest listed company is about 56 miles out. 1 of them mentions KitchenAid in their listing or website. Henderson Appliance Repair is the nearest, roughly 9.3 miles from Sutherlin. The 19 rated companies in range average 4.4 stars. Sutherlin is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Sutherlin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention KitchenAid | 1 |
|---|---|
| Repair companies inside 60 miles | 21 |
| Distance to the three closest (mi) | 9.3, 10.5, 12.0 |
| Open on Saturdays (per listing) | 11 |
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Name refrigeration work in their listing | 4 |
| Name ice maker work | 1 |
| Listed as refrigerator repair | 3 |
The leading options for Sutherlin are KitchenAid Appliance Repair Professionals (47.2 miles away, based in Eugene, 5.0 stars from 38 reviews, lists Saturday hours); Sears Appliance Repair (10.5 miles away, based in Roseburg, 4.6 stars from 90 reviews, lists Saturday hours); Umpqua Appliance (18.8 miles away, based in Winston, 4.8 stars from 529 reviews); Ken Dow's Appliance Repair (12.3 miles away, based in Roseburg, 4.1 stars from 56 reviews).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including in-freezer ice maker, 15-inch undercounter ice maker (Clear Ice Technology), undercounter freezer-drawer ice maker, and In-Door-Ice system, and each one fails in its own way. Freezer styles include undercounter refrigerator/freezer drawers, French door refrigerator (bottom freezer), built-in side-by-side refrigerator, and side-by-side refrigerator.
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- Ice maker or ice compartment frozen over
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Sutherlin and freezer repair in Sutherlin.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- Whether the water dispenser still works
What Sutherlin Owners Should Know
Most ice maker calls in Sutherlin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
Questions to Ask a Sutherlin Repair Technician
- What guarantee do you give on parts and labor?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Sutherlin, OR
What causes heavy frost buildup?
Why is my KitchenAid refrigerator showing a code?
How do I reset my ice maker?
Other Refrigeration Repair in Sutherlin
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your KitchenAid display shows and when it appears. It helps a Sutherlin technician bring the right parts.