KitchenAid owners in Napoleon usually want two things from a repair company: experience with the brand and quick access to parts. The Napoleon list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Napoleon OH
Within 60 miles of Napoleon there are 40 appliance repair companies in our data. Other nearby bases include Toledo (8), Lima (4), and Fort Wayne (4). The farthest listed company is about 56 miles out. No company within 90 miles of Napoleon mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Vince's TV & Appliances, around 10.2 miles out. Rated companies nearby average 4.5 stars across 37 businesses. Because the nearest shops are farther out, ask each company whether Napoleon is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listed as refrigerator repair | 19 |
|---|---|
| Appliance repair companies in range (60 mi) | 60 |
| Mention freezers | 1 |
| Open on Saturdays (per listing) | 36 |
| Distance to the three closest (mi) | 10.2, 12.1, 12.7 |
| Mention KitchenAid | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 28 |
| Mention refrigerators, freezers or ice makers | 24 |
At the top of the Napoleon list: Ace Appliance Sales & Service (29.9 miles away, based in Toledo, 4.9 stars from 4,272 reviews, lists Saturday hours); Ace Appliance Sales & Service (29.9 miles away, based in Toledo, 4.9 stars from 982 reviews, lists Saturday hours); Dave Smith Appliance Services LLC (29.9 miles away, based in Toledo, 4.8 stars from 1,168 reviews, lists Saturday hours); Sears Appliance Repair (23.8 miles away, based in Bryan, 4.3 stars from 83 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), In-Door-Ice system, dual ice makers, and undercounter freezer-drawer ice maker.
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
What KitchenAid Says to Check First
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Small, hollow or misshapen cubes
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Napoleon Freezer Call
More local options for any brand: ice maker repair in Napoleon and freezer repair in Napoleon.
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
What Napoleon Owners Should Know
Most ice maker calls in Napoleon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a Napoleon Repair Technician
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Napoleon, OH
Is my KitchenAid ice maker worth repairing?
Do you work for KitchenAid?
Which Napoleon technicians work on KitchenAid?
How do I reset my ice maker?
Other Refrigeration Repair in Napoleon
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.