If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Napoleon list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Napoleon
40 repair companies serve Napoleon from within 60 miles. The rest are spread across Toledo (8), Lima (4), and Fort Wayne (4). The farthest listed company is about 56 miles out. The closest is Vince's TV & Appliances, about 10.2 miles away. None of the repair companies near Napoleon name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.5 stars across 37 businesses. Napoleon is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Napoleon. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention Samsung | 1 |
|---|---|
| Appliance repair companies in range (60 mi) | 60 |
| Three nearest companies, miles away | 10.2, 12.1, 12.7 |
| With 4.5+ stars and at least 10 reviews | 28 |
| Refrigerator repair in their categories | 19 |
| Open on Saturdays (per listing) | 36 |
| Name freezer work | 1 |
| Name refrigeration work in their listing | 24 |
At the top of the Napoleon list: Ace Appliance Sales & Service (29.9 miles away, based in Toledo, 4.9 stars from 982 reviews, lists Saturday hours); Dave Smith Appliance Services LLC (29.9 miles away, based in Toledo, 4.8 stars from 1,168 reviews, lists Saturday hours); Ace Appliance Sales & Service (29.9 miles away, based in Toledo, 4.9 stars from 4,272 reviews, lists Saturday hours); Mr. Appliance of Perrysburg (27.2 miles away, based in Sylvania, 4.5 stars from 251 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, French door refrigerator (bottom freezer), bottom-freezer refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Water pooling under or inside the freezer
- Clicking, buzzing or a loud fan
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Napoleon and freezer repair in Napoleon.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
Around Napoleon
Most ice maker calls in Napoleon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Napoleon
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Napoleon, OH
Do you repair Samsung standalone freezers too?
How do I reset my ice maker?
Why is my Samsung refrigerator showing a code?
More Freezer and Ice Maker Repair in Napoleon, OH
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Napoleon technician bring the right parts.