If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Amherst list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Amherst
24 repair companies serve Amherst from within 30 miles. Other nearby bases include Springfield (3), Enfield (3), and Chicopee (2). Nearest on the list: Appliance repair service LLC, around 12.7 miles out. None of the repair companies near Amherst name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 17 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Amherst. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 12.7, 13.8, 14.7 |
|---|---|
| Name refrigeration work in their listing | 4 |
| Refrigerator repair in their categories | 3 |
| Open on Saturdays (per listing) | 16 |
| Appliance repair companies in range (30 mi) | 24 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
At the top of the Amherst list: Sears Appliance Repair (15.2 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (16.3 miles away, based in West Springfield, 4.5 stars from 939 reviews); Dan's Appliance Repair & Sales (13.8 miles away, based in Chicopee, 4.4 stars from 58 reviews); Cluett's (15.8 miles away, based in Ware, 4.5 stars from 130 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), in-freezer ice maker, dual ice makers, and undercounter freezer-drawer ice maker. On the freezer side, KitchenAid sells four-door refrigerator, side-by-side refrigerator, undercounter refrigerator/freezer drawers, and bottom-freezer refrigerator.
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
What KitchenAid Says to Check First
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
What Gets Fixed on a Amherst Freezer Call
Compare with technicians who work on every brand: ice maker repair in Amherst and freezer repair in Amherst.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- When the water filter was last changed
What Amherst Owners Should Know
Most ice maker calls in Amherst come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Amherst Repair Technician
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Amherst, MA
Is there a reset button on my ice maker?
Do you repair KitchenAid standalone freezers too?
Is my KitchenAid ice maker worth repairing?
Do you work for KitchenAid?
Related Repair Pages for Amherst
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.