If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Amherst, with those that mention Whirlpool first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Whirlpool. Listed companies are independent technicians who repair Whirlpool ice makers and freezers along with other brands.
Independent Whirlpool Ice Maker Technicians, Amherst MA
We found 24 appliance repair companies within 30 miles of Amherst. The rest are spread across Springfield (3), Enfield (3), and Chicopee (2). Distances run up to about 30 miles. No company within 90 miles of Amherst mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Appliance repair service LLC, about 12.7 miles away. The 17 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Amherst. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 3 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Mention refrigerators, freezers or ice makers | 4 |
| Companies within 30 miles | 24 |
| Listing Saturday hours | 16 |
| Distance to the three closest (mi) | 12.7, 13.8, 14.7 |
First up for Amherst: Sears Appliance Repair (15.2 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (16.3 miles away, based in West Springfield, 4.5 stars from 939 reviews); Cluett's (15.8 miles away, based in Ware, 4.5 stars from 130 reviews, lists Saturday hours); Dan's Appliance Repair & Sales (13.8 miles away, based in Chicopee, 4.4 stars from 58 reviews).
Know Your Whirlpool Ice Maker
What a Whirlpool Technician Deals With
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
Some models have ice makers that store ice in the door rather than in the freezer. Source: Whirlpool - Compare Appliances (WRF767SDHZ vs WRX986SIHZ)
Common Whirlpool Ice Maker and Freezer Problems
- Small or hollow cubes / low ice production. Low water pressure, a kinked line or a clogged or poorly seated filter can all cut flow to the ice maker, and a new install can take about three days to reach full output. Source: Whirlpool Product Help - Low Ice Production - Side by Side Refrigerator
- Frost buildup in freezer. Defrost the freezer, and on chest models do it whenever frost reaches about 1/4 inch. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Amherst and freezer repair in Amherst.
Care Whirlpool Recommends
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Budgeting for a Whirlpool Ice Maker Repair
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Around Amherst
Most ice maker calls in Amherst come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Before You Book in Amherst
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Whirlpool Ice Maker & Freezer Repair FAQs: Amherst, MA
Why is my Whirlpool refrigerator showing a code?
Can the same technician fix my Whirlpool chest or upright freezer?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Amherst
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Amherst technician whether to look at water supply, cold air or the Whirlpool ice maker itself.