If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Norcross list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Independent KitchenAid Ice Maker Technicians, Norcross GA
We found 40 appliance repair companies within 30 miles of Norcross. 3 of them are based in Norcross itself, and the rest are spread across Duluth (10), Atlanta (8), and Lawrenceville (4). The farthest listed company is about 9 miles out. No company within 90 miles of Norcross mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Norcross Appliance Repair Technologies llc, about 0.5 miles away. The 36 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Norcross. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 26 |
|---|---|
| Open on Saturdays (per listing) | 38 |
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 0.5, 2.5, 2.9 |
| Refrigerator repair in their categories | 24 |
| With 4.5+ stars and at least 10 reviews | 21 |
The leading options for Norcross are Comfort Appliance Repair of Atlanta (7.2 miles away, based in Chamblee, 4.9 stars from 1,720 reviews, lists Saturday hours); Davis Smart Appliance (7.8 miles away, based in Alpharetta, 5.0 stars from 134 reviews, lists Saturday hours); Appliance Tech Pros & Refrigeration Repair (8.2 miles away, based in Lawrenceville, 4.9 stars from 813 reviews, lists Saturday hours); Flamingo Appliance Service of Georgia (4.2 miles away, based in Atlanta, 4.2 stars from 2,080 reviews).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, undercounter freezer-drawer ice maker, In-Door-Ice system, and 15-inch undercounter ice maker (Clear Ice Technology). On the freezer side, KitchenAid sells bottom-freezer refrigerator, undercounter refrigerator/freezer drawers, four-door refrigerator, and built-in side-by-side refrigerator.
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
How an Ice Maker Service Call Usually Goes in Norcross
More local options for any brand: ice maker repair in Norcross and freezer repair in Norcross.
Keeping a KitchenAid Ice Maker and Freezer Running
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Norcross, GA
Most ice maker calls in Norcross come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Before You Book in Norcross
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Norcross, GA
Why is there so much frost in my freezer?
Do you repair KitchenAid standalone freezers too?
What should I do about a KitchenAid error code?
Related Repair Pages for Norcross
KitchenAid Ice Maker & Freezer Repair Near Norcross
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Norcross technician whether to look at water supply, cold air or the KitchenAid ice maker itself.