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Ice Machine Repair in Rome, NY

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Rome.

Undercounter ice maker quit in Rome?
Tell us the brand and what the machine is doing and we will connect you with a technician near Rome.
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✓11 companies listed for Rome✓Independent, not a manufacturer✓Public ratings & distances

When an ice machine in Rome slows down or stops, the cause is usually water supply, scale, a drain or pump problem, a dirty condenser or a control fault. This page lists independent appliance repair companies serving Rome and the Oneida County area, with companies that mention ice machines or refrigeration work shown first.

Ice Machine Repair Companies Near Rome

37 repair companies serve Rome from within 60 miles. 1 of them are based in Rome itself, and the rest are spread across Syracuse (8), Utica (4), and Liverpool (3). Rome Appliance Repair Solutions is the nearest, roughly 1.6 miles from Rome. Across 35 rated companies, the average public rating is 4.4 stars. Because the nearest shops are farther out, ask each company whether Rome is inside its regular service area.

Appliance Repair
Calhoun's Appliance Repair
6053 Morris Rd, Marcy, NY 13403
13.2 mi from Rome
★★★★★ 4.8 (97 reviews)
Appliance Repair
Steve’s Appliance Repair LLC
11222 State Rte 26, Ava, NY 13303
12.4 mi from Rome
★★★★★ 5.0 (40 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
3649 Erie Blvd E, De Witt, NY 13214
31.6 mi from Rome
★★★★½ 4.3 (212 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Leone's Refrigeration & Appliance
501 Mary Elaine Dr, Utica, NY 13502
16.2 mi from Rome
★★★★ 4.0 (17 reviews)
Mentions refrigerators
Appliance Repair
North Shore Appliance Services
78 Gale Rd, Cleveland, NY 13042
19.8 mi from Rome
★★★★ 4.2 (35 reviews)
Appliance Repair
Oneida Appliance Services
113 Madison St, Oneida, NY 13421
12.1 mi from Rome
★★★★ 4.2 (33 reviews)
Appliance Repair
Jay's Appliance
724 Orwood Pl, Syracuse, NY 13208
33.4 mi from Rome
★★★★★ 4.8 (185 reviews)
Appliance Repair
Rome Appliance Repair Solutions
104 S Madison St, Rome, NY 13440
1.6 mi from Rome
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
4155 NY-31, Clay, NY 13041
37.0 mi from Rome
★★★★½ 4.4 (66 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
County Wide Appliance Service
1001 N State St, Syracuse, NY 13208
35.4 mi from Rome
★★★½ 3.7 (205 reviews)
Mentions refrigerators
Appliance Repair
Raventiq Appliance Repair Utica
622 South St, Utica, NY 13501
16.4 mi from Rome
Saturday hours

Companies are shown by relevance and distance from Rome. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

Freezer and ice maker repair near Rome at a glance
Name refrigeration work in their listing10
Rated 4.5 stars or higher (10+ reviews)12
Listed as refrigerator repair9
Listing Saturday hours19
Repair companies inside 60 miles37
Distance to the three closest (mi)1.6, 12.1, 12.4

First up for Rome: Calhoun's Appliance Repair (13.2 miles away, based in Marcy, 4.8 stars from 97 reviews); Steve’s Appliance Repair LLC (12.4 miles away, based in Ava, 5.0 stars from 40 reviews, lists Saturday hours); Sears Appliance Repair (31.6 miles away, based in De Witt, 4.3 stars from 212 reviews, lists Saturday hours); Leone's Refrigeration & Appliance (16.2 miles away, based in Utica, 4.0 stars from 17 reviews).

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Why Ice Machines Slow Down or Stop

Controls and sensorsBin sensors, thermistors and the control board decide when to make ice and when the bin is full. A sensor fault can make a machine stop with an empty bin.
Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.
Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.

Signs Your Ice Machine Needs a Technician

  • Machine runs constantly but the bin stays low
  • No ice, or far less ice than it used to make
  • Cloudy, soft or thin ice
  • Ice stuck to the plate or grid in a sheet

What an Ice Machine Technician Checks

Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.
Condenser and grilleThe condenser behind the front grille is cleaned, since built-in machines rely on front airflow to shed heat.
Harvest and sensorsThe harvest cycle, the bin thermostat or sensor and the water level sensor are checked so the machine makes ice and stops when the bin is full.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Rome is the better fit. Ice maker repair in Rome.

Related guides: ice maker not working or not making ice or ice maker repair cost.

Ice Machine Safety Notes

Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Ice Machine Repair Cost Ranges

Before replacing an ice machine in Rome, compare the repair with a new unit. Published ranges from cost guides:

Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Rome

Most ice machine calls in Rome come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card

In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.

Questions to Ask a Rome Repair Technician

  • Will you clean and descale the machine as part of the visit, and what cleaner do you use?
  • What guarantee do you give on parts and labor?
  • What is the service call or diagnostic fee, and is it applied to the repair?

Ice Machine Repair FAQs: Rome, NY

Why is my undercounter ice maker not making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
Why is my undercounter ice maker leaking?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.
Why is my ice cloudy?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.
Are you affiliated with any ice machine brand?
No. We are an independent directory and are not affiliated with any appliance manufacturer. Our helpline connects you with a participating independent technician. If your machine is still under manufacturer coverage, contact the brand first.

More Freezer and Ice Maker Repair in Rome, NY

More Ice Machine Repair Pages Nearby

Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Rome technician a trip for parts.

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