A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. This page lists independent appliance repair companies serving Rome and the Oneida County area, with companies that mention freezer or refrigeration work shown first.
Who Repairs Freezers Near Rome
Within 60 miles of Rome there are 37 appliance repair companies in our data. 1 list an address in Rome, and other nearby bases include Syracuse (8), Utica (4), and Liverpool (3). Distances run up to about 59 miles. The closest is Rome Appliance Repair Solutions, about 1.6 miles away. 10 list freezer or refrigeration work specifically. The 35 rated companies in range average 4.4 stars. Rome is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Rome. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.6, 12.1, 12.4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Listed as refrigerator repair | 9 |
| Name refrigeration work in their listing | 10 |
| Listing Saturday hours | 19 |
| Appliance repair companies in range (60 mi) | 37 |
The leading options for Rome are Leone's Refrigeration & Appliance (16.2 miles away, based in Utica, 4.0 stars from 17 reviews); Sears Appliance Repair (31.6 miles away, based in De Witt, 4.3 stars from 212 reviews, lists Saturday hours); Sears Appliance Repair (34.1 miles away, based in Mattydale, 4.4 stars from 80 reviews, lists Saturday hours); Sears Appliance Repair (37.5 miles away, based in Liverpool, 4.3 stars from 132 reviews, lists Saturday hours).
Signs Your Freezer Needs a Technician
- An error code or temperature alarm
- Compressor hums but will not start
- Food is soft or ice cream will not stay firm
- Chest freezer exterior feels hot to the touch for a long time
The Usual Freezer Culprits in Rome
What a Freezer Technician Checks
Troubleshooting first? Start with lg freezer not freezing or samsung freezer not working or not freezing.
Freezer Safety Notes
The Refrigerator Safety Act requires household refrigerators to have a door mechanism, usually a magnetic latch, that lets the door be opened from the inside, so older latch-door units carelessly stored or discarded where children can reach them remain a suffocation hazard. Source: CPSC - Refrigerator Safety Act (archived)
Keep the freezer at 0°F, leave a few inches of space around it for air circulation, and check that the door seals are airtight. Source: ENERGY STAR - Freezers
Repair or Replace Your Freezer?
A freezer repair is usually a fan, a defrost part, a control or a gasket plus labor. Reference ranges from published cost guides:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
What Rome Owners Should Know
Most freezer calls in Rome come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a Rome Repair Technician
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
- Is your company licensed where my state requires it, and insured?
Freezer Repair FAQs: Rome, NY
What temperature should my freezer be set to?
Why is my freezer not freezing?
Can I keep a freezer in the garage?
What causes heavy frost buildup?
Find Your Brand in Rome
Freezer Repair Near Rome
Before you call a Rome technician, check that the freezer is plugged in and the outlet works, that the door closes fully on the gasket, and that nothing is blocking the vents inside. Then note how warm it is and have the model number ready.