If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Alcoa list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Whirlpool Ice Maker & Freezer Repair Near Alcoa
36 repair companies serve Alcoa from within 30 miles. 2 list an address in Alcoa, and the rest are spread across Knoxville (20), Maryville (3), and Lenoir City (3). Distances run up to about 23 miles. No company within 90 miles of Alcoa mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Batteries Plus Phone Repair, about 2.7 miles away. Across 34 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 18 |
|---|---|
| Refrigerator repair in their categories | 11 |
| Name refrigeration work in their listing | 13 |
| Repair companies inside 30 miles | 36 |
| Listing Saturday hours | 18 |
| Three nearest companies, miles away | 2.7, 3.3, 3.4 |
At the top of the Alcoa list: Real Time Appliance Repairs llc (3.4 miles away, based in Maryville, 4.5 stars from 301 reviews, lists Saturday hours); Mr. Appliance of Knoxville (9.8 miles away, based in Knoxville, 4.6 stars from 1,973 reviews); Pipe Wrench Plumbing, Heating & Cooling (3.5 miles away, based in Maryville, 4.9 stars from 460 reviews, lists Saturday hours); Fuse Service HVAC & Appliance Repair Knoxville (22.9 miles away, based in Sevierville, 4.9 stars from 84 reviews).
Whirlpool Ice and Freezer Designs
Whirlpool ice makers come in several designs, including dual ice makers, in-door ice maker, in-freezer ice maker, and 15-inch built-in standalone ice maker, and each one fails in its own way.
Know Your Whirlpool Ice Maker
How Whirlpool Ice Makers and Freezers Work
Some models have ice makers that store ice in the door rather than in the freezer. Source: Whirlpool - Compare Appliances (WRF767SDHZ vs WRX986SIHZ)
Whirlpool refrigerator ice makers come in several styles: some are switched on by lowering a wire shutoff arm, others by an on/off switch on the ice maker or the freezer door wall, and digital models through the control panel menu. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Common Whirlpool Ice Maker and Freezer Problems
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
Before You Call: The Whirlpool Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- Ice clumping in the bucket
- No ice at all, or only a few cubes a day
- Ice maker or ice compartment frozen over
What Gets Fixed on a Alcoa Freezer Call
Compare with technicians who work on every brand: ice maker repair in Alcoa and freezer repair in Alcoa.
Owner Care for Whirlpool Ice Makers
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Defrost a chest freezer when frost reaches about 1/4 inch and at least once a year, removing the drain cap first and using a plastic scraper. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
What Whirlpool Ice Maker and Freezer Repairs Cost
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Local Notes for Alcoa
Most ice maker calls in Alcoa come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Repair Company in Alcoa
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
Whirlpool Ice Maker & Freezer Repair FAQs: Alcoa, TN
Do you work for Whirlpool?
Which Alcoa technicians work on Whirlpool?
What should I do about a Whirlpool error code?
Do you repair Whirlpool standalone freezers too?
Related Repair Pages for Alcoa
Whirlpool Ice Maker & Freezer Repair Near Alcoa
Write down any code or light your Whirlpool display shows and when it appears. It helps a Alcoa technician bring the right parts.