If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Torrington
Our data shows 6 appliance repair companies inside a 71-mile radius of Torrington. The rest are spread across Cheyenne (5) and Scottsbluff (1). Distances run up to about 70 miles. The closest is Thompson Appliance Repair Inc, about 30.0 miles away. None of the repair companies near Torrington name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.7 stars across 6 businesses. Because the nearest shops are farther out, ask each company whether Torrington is inside its regular service area.
Companies are shown by relevance and distance from Torrington. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 4 |
|---|---|
| Name refrigeration work in their listing | 1 |
| Companies within 71 miles | 6 |
| Three nearest companies, miles away | 30.0, 66.5, 69.2 |
| Open on Saturdays (per listing) | 2 |
| Refrigerator repair in their categories | 1 |
First up for Torrington: Elite Appliance Repair (66.5 miles away, based in Cheyenne, 4.9 stars from 54 reviews, lists Saturday hours); Thompson Appliance Repair Inc (30.0 miles away, based in Scottsbluff, 4.5 stars from 29 reviews); Romagnoli Appliance Repair (69.2 miles away, based in Cheyenne, 5.0 stars from 105 reviews); Swede's Appliance Service (70.2 miles away, based in Cheyenne, 5.0 stars from 230 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
How a Freezer Service Call Usually Goes in Torrington
Compare with technicians who work on every brand: ice maker repair in Torrington and freezer repair in Torrington.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Around Torrington
Most ice maker calls in Torrington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The Wyoming State Fire Marshal licenses electricians, electrical contractors and limited technicians (including an HVAC category), and its licensing page lists no appliance repair license. Source: Wyoming State Fire Marshal: Electrical Licensing
In Wyoming, you can check a license with the Wyoming State Fire Marshal Public Portal (electrical licensing) or report a problem to the Wyoming Attorney General, Consumer Protection and Antitrust Unit.
Before You Book in Torrington
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Torrington, WY
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
Do you work for Samsung?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Torrington
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.