Most Samsung ice maker and freezer repairs in Twin Lakes involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Twin Lakes WI
Our data shows 40 appliance repair companies inside a 30-mile radius of Twin Lakes. 1 of them are based in Twin Lakes itself, and other nearby bases include Kenosha (6), McHenry (3), and Crystal Lake (3). The farthest listed company is about 23 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Pam's Appliance Express, around 0.9 miles out. The 33 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Twin Lakes. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention ice makers | 1 |
|---|---|
| Refrigerator repair in their categories | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 19 |
| Companies within 30 miles | 60 |
| Mention freezers | 1 |
| Listing Saturday hours | 40 |
| Distance to the three closest (mi) | 0.9, 3.7, 8.4 |
| Mention refrigerators, freezers or ice makers | 12 |
At the top of the Twin Lakes list: Red Apple Appliance Repair East New York (47.3 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); A Absolute Appliance Repair (19.9 miles away, based in Mundelein, 4.9 stars from 480 reviews, lists Saturday hours); Sears Appliance Repair (17.7 miles away, based in Gurnee, 4.5 stars from 448 reviews, lists Saturday hours); Command Service Center, INC (8.4 miles away, based in Antioch, 5.0 stars from 818 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), top-freezer refrigerator, bottom-freezer refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
- Door or lid does not seal or pops back open
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Twin Lakes and freezer repair in Twin Lakes.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Any light, code or message on the display
- Whether the water dispenser still works
Local Notes for Twin Lakes
Most ice maker calls in Twin Lakes come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Questions to Ask a Twin Lakes Repair Technician
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Twin Lakes, WI
What should I do about a Samsung error code?
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Twin Lakes
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Twin Lakes technician whether to look at water supply, cold air or the Samsung ice maker itself.