Most Samsung ice maker and freezer repairs in Berlin involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Berlin, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Berlin WI
40 repair companies serve Berlin from within 60 miles. The rest are spread across Appleton (7), Oshkosh (4), and Fond du Lac (4). Of those, 1 mentions Samsung by name. The closest is Dave's Appliance & Tech Services, about 14.9 miles away. Rated companies nearby average 4.1 stars across 38 businesses. Because the nearest shops are farther out, ask each company whether Berlin is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 1 |
|---|---|
| Companies within 60 miles | 58 |
| Refrigerator repair in their categories | 16 |
| Name refrigeration work in their listing | 17 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Three nearest companies, miles away | 14.9, 18.3, 18.4 |
| Listing Saturday hours | 26 |
First up for Berlin: Mr. Appliance of Oshkosh (18.4 miles away, based in Oshkosh, 4.9 stars from 157 reviews, lists Saturday hours); Mr. Appliance of Fond Du Lac (28.2 miles away, based in Fond du Lac, 4.8 stars from 37 reviews, lists Saturday hours); Sears Appliance Repair (34.8 miles away, based in Beaver Dam, 4.5 stars from 86 reviews, lists Saturday hours); Mr. Appliance of Appleton (43.4 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include 4-Door Flex refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
What a Freezer Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Berlin and freezer repair in Berlin.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Berlin
Most ice maker calls in Berlin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Before You Book in Berlin
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Berlin, WI
Should I repair or replace my Samsung refrigerator?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Berlin
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.