Most Samsung ice maker and freezer repairs in Neenah involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Neenah list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Neenah
Within 30 miles of Neenah there are 22 appliance repair companies in our data. 1 list an address in Neenah, and other nearby bases include Appleton (7), Oshkosh (4), and Fond du Lac (4). The closest is Fox Cities Appliance Repair, about 0.6 miles away. None of the repair companies near Neenah name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 20 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Neenah. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 8 |
|---|---|
| Listed as refrigerator repair | 8 |
| Repair companies inside 30 miles | 22 |
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Listing Saturday hours | 11 |
| Three nearest companies, miles away | 0.6, 6.5, 6.5 |
Closest matches for Neenah: Mr. Appliance of Appleton (16.4 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Mr. Appliance of Oshkosh (12.2 miles away, based in Oshkosh, 4.9 stars from 157 reviews, lists Saturday hours); Mr. Appliance of Green Bay (27.8 miles away, based in De Pere, 4.8 stars from 428 reviews, lists Saturday hours); Sears Appliance Repair (6.5 miles away, based in Appleton, 4.2 stars from 70 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
- Water pooling under or inside the freezer
What Gets Fixed on a Neenah Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Neenah and freezer repair in Neenah.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Neenah Owners Should Know
Most ice maker calls in Neenah come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Questions to Ask a Neenah Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Neenah, WI
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
Why is there so much frost in my freezer?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Neenah
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.