Samsung owners in Shelton usually want two things from a repair company: experience with the brand and quick access to parts. The Shelton list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Shelton WA
We found 12 appliance repair companies within 30 miles of Shelton. 1 list an address in Shelton, and the rest are spread across Lacey (3), Tacoma (3), and University Place (2). The farthest listed company is about 29 miles out. Nearest on the list: SOUTH SOUND APPLIANCE, around 0.3 miles out. No company within 90 miles of Shelton mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 8 rated companies, the average public rating is 4.2 stars.
Companies are shown by relevance and distance from Shelton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 12 |
|---|---|
| Refrigerator repair in their categories | 1 |
| With 4.5+ stars and at least 10 reviews | 1 |
| Name refrigeration work in their listing | 1 |
| Three nearest companies, miles away | 0.3, 17.7, 19.2 |
| Listing Saturday hours | 6 |
The leading options for Shelton are Sears Appliance Repair (17.7 miles away, based in Lacey, 4.4 stars from 262 reviews, lists Saturday hours); Sears Appliance Repair (37.4 miles away, based in Chehalis, 4.4 stars from 134 reviews, lists Saturday hours); UP Appliance Repair (27.3 miles away, based in University Place, 4.9 stars from 320 reviews, lists Saturday hours); SOUTH SOUND APPLIANCE (0.3 miles away, 4.2 stars from 83 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), bottom-freezer refrigerator, convertible upright freezer, and top-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
- Ice tastes or smells off
What Gets Fixed on a Shelton Freezer Call
More local options for any brand: ice maker repair in Shelton and freezer repair in Shelton.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- When the water filter was last changed
Freezer and Ice Maker Notes for Shelton, WA
Most ice maker calls in Shelton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Washington's Department of Labor & Industries issues an appliance repair (07D) specialty electrician certificate that covers like-for-like repair and replacement of self-contained appliances such as ovens on an unchanged circuit, but excludes branch-circuit wiring and plumbing work. Source: WAC 296-46B-920, Electrical/telecommunications license/certificate types and scope of work
In Washington, you can check a license with the L&I Verify a Contractor, Tradesperson or Business or report a problem to the Washington State Office of the Attorney General, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Shelton
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Shelton, WA
Do you repair Samsung standalone freezers too?
Which Shelton technicians work on Samsung?
Is this Samsung customer service?
Why is my ice maker making tiny cubes?
More Freezer and Ice Maker Repair in Shelton, WA
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Shelton technician whether to look at water supply, cold air or the Samsung ice maker itself.