Most Samsung ice maker and freezer repairs in Kennewick involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Kennewick
Within 60 miles of Kennewick there are 16 appliance repair companies in our data. 3 of them are based in Kennewick itself, and other nearby bases include Pasco (3), Walla Walla (3), and Richland (2). Distances run up to about 58 miles. 1 of them mentions Samsung in their listing or website. Kurios Repair is the nearest, roughly 0.5 miles from Kennewick. Rated companies nearby average 4.3 stars across 16 businesses. Kennewick is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Kennewick. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 8 |
|---|---|
| Mention Samsung | 1 |
| Listing Saturday hours | 10 |
| Mention refrigerators, freezers or ice makers | 3 |
| Repair companies inside 60 miles | 16 |
| Distance to the three closest (mi) | 0.5, 2.4, 2.4 |
| Listed as refrigerator repair | 3 |
At the top of the Kennewick list: Fred's Appliance (2.4 miles away, 4.1 stars from 731 reviews, lists Saturday hours); Master's Appliance & Refrigeration, LLC (4.7 miles away, based in Pasco, 4.2 stars from 77 reviews); UDG Services LLC (5.7 miles away, based in Richland, 4.9 stars from 142 reviews); Kurios Repair (0.5 miles away, 4.6 stars from 78 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), convertible upright freezer, top-freezer refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- An ice maker light or error code on the display
How a Freezer Service Call Usually Goes in Kennewick
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Kennewick and freezer repair in Kennewick.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Kennewick
Most ice maker calls in Kennewick come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Washington's Department of Labor & Industries issues an appliance repair (07D) specialty electrician certificate that covers like-for-like repair and replacement of self-contained appliances such as ovens on an unchanged circuit, but excludes branch-circuit wiring and plumbing work. Source: WAC 296-46B-920, Electrical/telecommunications license/certificate types and scope of work
In Washington, you can check a license with the L&I Verify a Contractor, Tradesperson or Business or report a problem to the Washington State Office of the Attorney General, Consumer Protection.
Questions to Ask a Kennewick Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Kennewick, WA
What causes heavy frost buildup?
Do you work for Samsung?
Why is my ice maker making tiny cubes?
Which Kennewick technicians work on Samsung?
Other Refrigeration Repair in Kennewick
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Kennewick technician whether to look at water supply, cold air or the Samsung ice maker itself.