If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Mercer Island, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Mercer Island
Our data shows 40 appliance repair companies inside a 30-mile radius of Mercer Island. 2 list an address in Mercer Island, and other nearby bases include Seattle (19), Bellevue (16), and Renton (2). The farthest listed company is about 5 miles out. Nearest on the list: Affordable Appliance Repair Tech Mercer Island, around 0.5 miles out. No company within 90 miles of Mercer Island mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 36 rated companies in range average 4.9 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 40 |
|---|---|
| Refrigerator repair in their categories | 15 |
| Three nearest companies, miles away | 0.5, 1.5, 2.5 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention refrigerators, freezers or ice makers | 16 |
| With 4.5+ stars and at least 10 reviews | 23 |
Closest matches for Mercer Island: Expert Appliance Repair (5.1 miles away, based in Seattle, 5.0 stars from 1,139 reviews); Washer and Dryer Repair Services (1.5 miles away, 4.9 stars from 257 reviews, lists Saturday hours); Troubleshooters Appliance Repair (3.6 miles away, based in Newcastle, 4.9 stars from 136 reviews, lists Saturday hours); Roman’s Appliance Repair Pro (5.4 miles away, based in Seattle, 4.9 stars from 117 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
How a Freezer Service Call Usually Goes in Mercer Island
More local options for any brand: ice maker repair in Mercer Island and freezer repair in Mercer Island.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Around Mercer Island
Most ice maker calls in Mercer Island come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Washington's Department of Labor & Industries issues an appliance repair (07D) specialty electrician certificate that covers like-for-like repair and replacement of self-contained appliances such as ovens on an unchanged circuit, but excludes branch-circuit wiring and plumbing work. Source: WAC 296-46B-920, Electrical/telecommunications license/certificate types and scope of work
In Washington, you can check a license with the L&I Verify a Contractor, Tradesperson or Business or report a problem to the Washington State Office of the Attorney General, Consumer Protection.
Questions to Ask a Mercer Island Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Mercer Island, WA
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Mercer Island
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Mercer Island technician whether to look at water supply, cold air or the Samsung ice maker itself.