Samsung owners in Des Moines usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Des Moines WA
Within 30 miles of Des Moines there are 40 appliance repair companies in our data. 1 of them are based in Des Moines itself, and the rest are spread across Kent (13), Auburn (9), and Tukwila (3). Nearest on the list: SmartFix Hub Co., around 2.7 miles out. No company within 90 miles of Des Moines mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 31 rated companies, the average public rating is 4.7 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 10 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Three nearest companies, miles away | 2.7, 3.0, 3.0 |
| Refrigerator repair in their categories | 10 |
| Listing Saturday hours | 35 |
| With 4.5+ stars and at least 10 reviews | 21 |
First up for Des Moines: Expert Appliance Repair (7.6 miles away, based in Seattle, 5.0 stars from 1,139 reviews); Luwa Luxury Appliance Services Seattle (5.2 miles away, based in Auburn, 4.6 stars from 117 reviews); Appliances Repair Solutions (7.1 miles away, based in Auburn, 4.9 stars from 62 reviews, lists Saturday hours); HotWire Furnace, Air Conditioning & Appliance Repair Tacoma (7.5 miles away, based in Tacoma, 4.9 stars from 470 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
- Compressor hums but will not start
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Des Moines and freezer repair in Des Moines.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Around Des Moines
Most ice maker calls in Des Moines come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Washington's Department of Labor & Industries issues an appliance repair (07D) specialty electrician certificate that covers like-for-like repair and replacement of self-contained appliances such as ovens on an unchanged circuit, but excludes branch-circuit wiring and plumbing work. Source: WAC 296-46B-920, Electrical/telecommunications license/certificate types and scope of work
In Washington, you can check a license with the L&I Verify a Contractor, Tradesperson or Business or report a problem to the Washington State Office of the Attorney General, Consumer Protection.
Before You Book in Des Moines
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Des Moines, WA
Which Des Moines technicians work on Samsung?
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
Why is my Samsung refrigerator showing a code?
More Freezer and Ice Maker Repair in Des Moines, WA
Samsung Ice Maker & Freezer Repair Near Des Moines
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Des Moines technician whether to look at water supply, cold air or the Samsung ice maker itself.